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AutoVocity Transport

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Inside Sales Representative Houston, Texas AutoVocity Transport

Jobs Description

As a Sales Representative at AutoVocity Transport, you will be able to wear an array of hats including logic, problem-solving skills and sales savvy techniques. There is absolutely no cold-calling in this role. Your phone rings and you close business!! The best part is this is a significant commission opportunity.


Your Tasks

The successful candidates should adapt well to a fast-paced environment and be all about the “sales life” and serving customers.

  • Answering inbound phone calls and performing email communications related to providing auto transport quotes, confirmation of bookings, pick-up and delivery status and changes to orders.

  • Selling customers on the great service we provide.

  • Ensuring on-time delivery, reliable execution and accurate forecasting; if unable to provide assistance, representative escalates customers to Customer Service Supervisor or Manager in a courteous manner.

  • Perform data entry into CRM for processing orders, accessing previous orders, and special orders and providing customers with quotes, shipment instruction and delivery confirmation and status updates; research any other inquiries as requested.

  • Make suggestions and recommendations to Supervisor/Manager in an effort to continually improve customer service operations and sales.

  • Execute other related duties and participate in special projects as assigned.


Responsibilities

This role is a fit for self-starters who have a strong sales background and are confident using their own independent judgment to make on-the-fly decisions.

  • Highly motivated, reliable and punctual.

  • Previous sales experience.

  • Must be a team player and have leadership skills.

  • Must be computer literate.

  • Must have a clear and articulate speaking voice.

  • Excellent human relations, communication, and telephone etiquette skills.

  • Problem-solving and organizational skills.

  • Ability to prioritize and adapt to changing environment.

  • Logistics experience a plus.

  • Must be able to successfully complete required training.